Category Archives: Leadership

how your brand lives

I try not to use this as a forum to rant. So after having been cut off by a service truck the other day on my way home from work I began thinking about the impact that experience had on … Continue reading

Posted in Branding, customer service, Employee Engagement, Leadership | 2 Comments

High Pressure Jobs

As if it wasn’t enough to have a busy, stressful job – someone had to come out and do the math. According to Careercast.com – I’ve got one of the top 10 most stressful jobs – #7 to be exact … Continue reading

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Teachable moments

I had a major presentation to our Board this week (below) where my objective was to provide them a with a status update (giving them a sense of what I had inherited as the new director of communications); what the … Continue reading

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Onlookers

I’m loving the new job. As Charlie Sheen would have said two months ago when he was relevant in social media terms – I’m #Winning.  Our new CEO and senior leadership are gelling well. I really am enjoying the chance … Continue reading

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Going All In

I haven’t posted in a while, but I’m back and very excited to announce a new job – as Director of Communications for the Prospectors and Developers Association of Canada. My last job left me with a great deal of … Continue reading

Posted in Leadership | Tagged | 1 Comment

Make mistakes

I’ve often had a strong belief that you have to make mistakes to learn, to grow, to evolve, to eventually excel. When I was a kid I played t-ball and was more interested in playing in the dirt than learning … Continue reading

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Lipstick on a pig

What I’ve learned in the past two decades as a marketing and communications professional returns fundamentally to a basic principle – you must have good content.  Anything short of solid content is just “lipstick on a pig” in my view. … Continue reading

Posted in Corporate Communications, Leadership, Marketing, Public Relations, Uncategorized | Tagged , , | 1 Comment

Add Value

I spent the evening tonight with a group of colleagues. Colleagues may be a slight exaggeration however, as I’d never met any of them before but one thing we all had in common was that we’re all communicators. I enjoy … Continue reading

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say what you mean – engage by engaging

There is no silver bullet to employee engagement. What I have learned throughout my career is that engagement really is a verb, not a noun.  While many CEO’s invest in strategy as a means of building morale, the implementation really … Continue reading

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Employee Engagement

I really enjoy reading about employee engagement because for many firms its a mythical beast that lives in the dark shadows under the stairs. Not to be overly dramatic, but there are firms I’ve seen with just a handful of … Continue reading

Posted in Corporate Communications, Employee Engagement, Leadership | 1 Comment